Privacy Policy 🔒
Nervora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at nervora.us or make a purchase.
1. Information We Collect
We collect information you provide directly to us, including:
- Personal Information: Name, email address, mailing address, phone number
- Payment Information: Credit card details (processed securely through our payment processor)
- Order Information: Products purchased, order history, shipping details
- Communications: Any messages you send us via email or contact forms
We also automatically collect certain technical data when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service requests
- Send promotional communications (with your consent)
- Improve our website and products
- Comply with legal obligations
- Detect and prevent fraud
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist in operating our website and conducting our business (e.g., payment processors, shipping carriers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. Disabling cookies may affect website functionality.
5. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmissions. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Data portability
7. Children's Privacy
Our website is not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: [email protected]